Don't you hate it when you have a problem and you can't communicate with a real human to resolve it?
If you have an issue with your order and cannot find an answer on either our Delivery And Returns or Help pages, we have a dedicated customer service team who ensure that all queries are dealt with swiftly and professionally.
If you need to contact us, drop us an email at:
Make sure you include your full name and order reference number and we aim to get back in touch with you within 48 hours. Please note our team is only available to deal with queries Monday to Friday during office hours (9:00AM to 17:00PM GMT).
Emails received over the weekend will be dealt with on the Monday.
Alternatively, if you wish to speak to us immediately, you can call us between 9:00AM and 17:00PM UK time on:
Where Are You Based?
The FreestyleXtreme HQ is located in Bristol, United Kingdom. All orders are shipped worldwide from here. We operate a warehouse and office, but do not have any retail space open to customers.